Meet Our Team

Owner | President

Keith Hood

 “Aaction Speaks Louder Than Words.”

Keith is the Owner and President of Aaction Home Repairs and Restoration. He focuses on the vision of the organization as well as building relationships with our Adjusters, Property Managers and Vendors. What Keith likes most about his organization is being able to provide help to his employees and homeowners. The values that drive Keith are Hard Work, Dedication, and Honesty. While Keith is not working (very rare), he enjoys going on his boat and spending time with his family.

General Manager

David Silkworth

“Whether you think you can or whether you think you cannot, either way you are correct.” – Henry Ford

Dave is our General Manager who focuses on serving others. What Dave likes most about Aaction is that he gets to work with many great people to help make a difference and add value to our vision. The value that drives Dave is the why. It’s not what we do, it’s why we do it. While Dave is not working, he lives his best life each and every day and builds memories with his family and friends.

Office Manager

Taylor Bloom

“I can do all this through him who gives me strength.” Philippians 4:13 NIV

Taylor is our Office Manager who focuses on Marketing, On-Boarding, and ensuring office operations run smoothly. What Taylor likes most about Aaction is the amount of growth potential there is available, as well as having a Management Staff that truly cares about you. The values that drive Taylor are Loyalty and Honesty. While Taylor is not working, she enjoys spending time with her family.

Controller

Sheila Reed

“Things are always going to go wrong, people make mistakes. I know I do, it’s how you resolve it that matters most. Listen, be open to criticism, resolve it with speed and empathy, and take responsibility.”

Sheila is our Controller who focuses on all of the company’s incoming and outgoing monies. What Sheila likes most about Aaction is the team and family-oriented company, who genuinely cares about its employees and customers. The values that drive Sheila are being a Hard Worker, having Ambition, being Honest, welcoming Challenges, honoring Commitments, taking Responsibility and being Accepting of others. While Sheila is not working, she enjoys spending time with her family (especially her 5 grandbabies), traveling, going to the beach and watching football.

Sales Manager

Travis Hood

 “I’ve got a jar of dirty.” – Captain Jack Sparrow

Travis is the Sales Manager who focuses on the company’s numbers daily. What Travis likes about working at Aaction is that it is his father’s business and not many people get to do that. Travis is able to see the business in its entirety that he created to provide for him and his family. Travis gets to see his handwork and dedication pay off every day. He also enjoys everyone at Aaction. The values that drive Travis are Happiness and Faith. The secret of a happy life is giving God the first part of your day, the first priority to every decision, and the first in your heart. While Travis is not working, he enjoys coaching the Glen Burnie Lacrosse team.

Reconstruction Manager

Allen Greenway

Flooring Manager

Robert Maurer

“Good Morning,” because that means I will be around another day.

Rob is the Flooring Manager who focuses on all flooring needs for each project. What Rob likes most about Aaction is the new opportunities he endures each day. The value that drives Rob is Satisfaction. While Rob is not working, he enjoys cooking and trying new things.

Business Development

Tony Ondrusek

“Every time you smile at someone, it is an action of love, a gift to that person, a beautiful thing.” – Mother Teresa

Tony is the Business Development Manager who focuses on helping Property Managers provide quality living conditions for their tenants through attention to their construction and maintenance needs. What Tony likes most about working at Aaction is that the future shines bright as we move into new areas of service, providing exciting opportunities for everyone who works here. The values that drive Tony are Integrity and Compassion. Being a good father and a good man, and someone who helps others. While Tony is not working, he enjoys riding his motorcycle and spending time with friends. He also enjoys watching mindless TV shows with his college-aged daughter and wishing with his eldest daughter.

Accounts Receivable

Louis Cornell

 “It is what it is.”

Louis is the Accounts Receivable Representative who focuses on collecting monies from Homeowners and Insurance Carriers. What Louis likes most about Aaction is the people he gets to work with daily. While Louis is not working, he enjoys watching tv with his wife and playing with his dog.

Accounts Payable

Jennifer Atwell

 “Anyone can learn new things as long as they believe in themselves.”

Jennifer is the Accounts Payable Representative who focuses on paying our vendors and sub-contractors. What Jennifer likes most about Aaction is the interaction from Management and how she is treated. The values that drive Jennifer are Determination, Honesty, Learning, and Responsibility. While Jennifer is not working, she enjoys spending time with her family and relaxing while reading a good book.

Mitigation Inside Project Coordinator

Alainna Dull

 “All progress takes place outside the comfort zone.”

Alainna is an Inside Project Coordinator who supports the inner office staff as well as the in-field staff, communicating frequently with our office staff, estimators, project managers, and homeowners. What Alainna likes most about Aaction is that there are so many opportunities to grow. She also likes that everybody has a connection with one another, which makes it feel like one big family! The values that drive Alainna are Self Growth, Determination, and Loyalty. While Alainna is not working, she enjoys being outdoors (hiking, swimming, and fishing).

Inside Project Coordinator

Alexa Caviness

“Mind the business that pays you.”

Alexa is an Inside Project Coordinator that intakes all new incoming jobs and keeps the communication between all parts of the organization. What Alexa likes most about working at Aaction is the amount of experienced and knowledgeable coworkers she works with daily and the opportunities to learn from to build her career. The values that drive Alexa are Dependability, Intelligence, and Success. While Alexa is not working, she enjoys spending time with her family, friends, and puppy.

Estimate Reviewer | Trainer

Jamie Chenoweth

 “Who said success is the sum of small efforts, repeated day-in and day-out.”

Jamie is our Estimate Reviewer and Trainer who assists the Estimators with file review and training our staff. Jamie is the ONLY certified Xactimate trainer in the State of Maryland. What Jamie likes most about Aaction is the people she works with daily. The values that drive Jamie are Integrity and Perseverance. While Jamie is not working, she likes going to the beach.

Reconstruction Estimator

Aaron Carman

Reconstruction Estimator

David Stitz

“Nobody can make you feel inferior without your permission.”

Dave is a Reconstruction Estimator that focuses on Property Management and Retail customers. Dave works efficiently with customers to ensure all of their needs are met. What Dave likes about Aaction Home Repairs and Restoration is knowing that everyone else in our office core is striving for the gold and that he is not alone! While Dave is not working, he enjoys playing his guitar and creating music.

Reconstruction Estimator

David Melani

 “I am going to make him an offer he cannot refuse.”

Dave is a Reconstruction Estimator who focuses on writing accurate estimates for the Insurance Companies, so that he can get the homeowner’s property back to pre-loss condition as soon as possible. What Dave likes about Aaction is the variety of work. The values that drive Dave are strong work ethics. While Dave is not working, he enjoys his cigars and bourbon.

Reconstruction Estimator

Mark Abel

“Whether you think you can or you think you cannot, you’re right.”

Mark is a Reconstruction Estimator who focuses on helping customers get their home back to normal after sustaining damages. What Mark likes most about Aaction is the dedicated co-workers of the Aaction team. The values that drive Mark are Honesty, Commitment, Respect, and Integrity. While Mark is not working, he enjoys golfing and Ravens football.

Reconstruction Estimator

Pablo Segura

Mitigation Estimator

Brandon Bors

Sr. Project Manager

Jeff Robertson

Project Manager

Rob Edwards

“I’m the party pooper.” – Schwarzenegger

Rob is a Project Manager who focuses on making sure every detail of the job flows smoothly and gets done correctly. What Rob likes most about working at Aaction is working with great, honest people and the family environment. The values that drive Rob are Integrity and Loyalty. While Rob is not working, he enjoys crafting with wood, epoxy and metal as well as playing with his children.

Project Manager

Chris Flanery

“Scrolling is the new smoking.”

Chris is a Project Manager who focuses on solving problems, and [sometimes] builds cool stuff. What Chris likes most about Aaction is working with a group of like-minded people who share the same common goal of taking a stressful situation and turning it into a positive experience. The values that drive him are Empathy, Accountability, and Honesty. While Chris is not working, he enjoys hanging out with his 11 year old son, gaming, kayaking, hiking, snowboarding, shopping, and enjoying food and drinks.

Project Manager

Logan Ballard

 “Most people do not listen with the intent to understand; they listen with the intent to reply.” – Stephen Covey

Logan is a Project Manager who focuses on guiding Homeowners through the entire process through completion. What Logan likes most about Aaction is that Aaction is not a company of employees but operates as a team. We succeed together and face challenges together. She has experienced nothing but a tremendous amount of support and encouragement. Values that drive Logan are Honesty, Dedication, Transparency, and Communication. While Logan is not working, she revolves herself around her 6 children and doing activities with them.

Project Manager

William Winkler Jr

 “I can’t hear you speak louder.”

William is a Project Manager who focuses on project timelines, ordering of materials, and seeing all project through. What William likes most about Aaction is the people he works with and the workload. While William is not working, he enjoys spending time with his family.